Shipping Policy
At Renprints, we strive to deliver your custom printing orders accurately and on time. Once your order is confirmed and payment is received, we begin processing it promptly. Our standard processing time is typically [5-7 business days], depending on the complexity of the order. Shipping times vary based on your location and the shipping method selected at checkout.
We offer several shipping options to meet your needs, including standard, expedited, and express shipping. Shipping costs are calculated at checkout based on the size, weight, and destination of your order. Once your order ships, you will receive a confirmation email with tracking information so you can monitor its progress.
Please note that delivery times may be affected by external factors such as carrier delays, customs processing for international shipments, or unforeseen circumstances. Renprints is not responsible for delays caused by the shipping carriers.
Return & Refund Policy
We want you to be completely satisfied with your Renprints order. Because our products are custom-made to your specifications, we do not accept returns or offer refunds for orders unless there is a manufacturing defect or error on our part.
If your order arrives damaged, incorrect, or with a printing error, please contact our customer support team within 3 days of receiving your package at renprints.com@gmail.com with photos, video and a detailed description of the issue. We will review your claim and, if verified, offer a replacement, reprint, or refund at our discretion.
Please inspect your order carefully. We are unable to accept claims or issue refunds for damage or errors reported after 3 days of delivery.
Exchanges
Due to the custom nature of our products, we do not offer exchanges. Please ensure that your order details are accurate before submission.
Contact Us
If you have any questions about shipping, returns, or your order status, please contact us at:
Email: renprints.com@gmail.com
Phone: +91- 8059721151
Thank you for choosing Renprints for your printing needs!
